News for 'customer care'

Mandatory rules that e-retailers will have to follow from this week

Mandatory rules that e-retailers will have to follow from this week

Rediff.com20 Jul 2020

Among other things, the e-commerce players will have to display the total 'price' of goods and services offered for sale, mention the 'expiry date' of goods and the 'country of origin' of goods and services.

Mi 4i: A smartphone designed for Indians

Mi 4i: A smartphone designed for Indians

Rediff.com30 Apr 2015

The biggest attractions of the phone are the Sunlight Display and virtual IVR.

6 Tips To Bond With Your In-Laws Better

6 Tips To Bond With Your In-Laws Better

Rediff.com13 May 2022

Most often what creates issues is HOW things are being said as compared to WHAT is being said, explains Pooja Khera, happiness, wellbeing and relationship coach.

Who will win the Super App race in India?

Who will win the Super App race in India?

Rediff.com10 Oct 2021

Unlike the race to buy airwaves by telecom companies, airports by infrastructure companies and city gas networks by energy companies, the race to develop super apps by consumer-facing companies in India has not brushed up against any regulatory issues. Officials at the ministry of electronics and information technology and at other regulators are happy they do not have to meddle in who among the Tata group, Reliance Industries Ltd, Flipkart or Paytm will manage to build an app that sweeps in customers. Unlike separate apps a customer uses on her mobile to order groceries, buy food or airline tickets or just make payments, a super app can perform all these functions.

Why December is the best month to buy a car

Why December is the best month to buy a car

Rediff.com14 Dec 2018

The offers mostly include free insurance, exchange bonus, and free accessories

Covid: Centre allocates foreign aid to states, UTs

Covid: Centre allocates foreign aid to states, UTs

Rediff.com4 May 2021

The Union health ministry on Tuesday said that aid received from other countries has been distributed in different states to help deal with the rising number of COVID-19 cases.

When Modi called Ponmariappan

When Modi called Ponmariappan

Rediff.com28 Oct 2020

Ponmariappan, who has been running a free library at his hair-cutting salon in Tamil Nadu, was featured on Mann Ki Baat on October 25.

No gold rush: Safe-haven asset feels the March heat

No gold rush: Safe-haven asset feels the March heat

Rediff.com17 Mar 2022

Gold is usually seen as a safe-haven when stocks are falling or when inflation is rising. With prices of the yellow metal hovering near record highs, people are also putting off their jewellery purchases. Along with a subdued marriage season, the orders with price open and settled on delivery day, too, are getting cancelled. Apart from high, volatile prices, there is no gold rush yet for the safe-haven asset, crimping demand.

Planning To Buy Critical Illness Plan? Read this

Planning To Buy Critical Illness Plan? Read this

Rediff.com7 Jun 2022

'A policy that covers a wider range of diseases will offer greater peace of mind.'

Why Ola decides to recall 1,441 units of S1

Why Ola decides to recall 1,441 units of S1

Rediff.com25 Apr 2022

Ola Electric became the latest among electric scooter (e-scooter) makers to have started the exercise of recalling a specific batch of its model after a rap on the knuckles by the government. Union Minister of Road Transport & Highways Nitin Gadkari on Thursday advised electric vehicle (EV) companies to act responsibly by identifying and recalling defective batches without waiting for orders or guidelines from the ministry. The Bengaluru-based start-up is conducting pre-emptive diagnostics and health check on 1,441 scooters, it said in a statement on Sunday.

Parag Agrawal's 11-month tenure as Twitter CEO ends

Parag Agrawal's 11-month tenure as Twitter CEO ends

Rediff.com28 Oct 2022

When Parag Agrawal was appointed CEO of Twitter in November 2021, the IIT graduate joined a steadily growing club of executives from India rising to the top of global corporations, but the 38-year-old executive's brief tenure at the helm of the social media giant was challenging and chaotic.

'Public Sector Banks Don't Like To Loan To MSMEs'

'Public Sector Banks Don't Like To Loan To MSMEs'

Rediff.com21 Jul 2022

'The approach today is, instead of giving loans to 100 MSMEs, let us give one loan to a big-ticket corporate.' 'And so many of these big fish deceived the banks and the banks are in the doldrums now with high NPAs.'

'Do Hospitals Charge More For Cashless Treatment?'

'Do Hospitals Charge More For Cashless Treatment?'

Rediff.com31 May 2022

Sanjib Jha, CEO, Coverfox Insurance Broking, answers your health insurance related queries.

Tempting online offers? Beware of the fine print

Tempting online offers? Beware of the fine print

Rediff.com27 Jan 2015

Buying on the internet is the future but be wary of the fine print and make sure you get a genuine product.

Beauty takes natural turn, demand for ayurveda products soars in India

Beauty takes natural turn, demand for ayurveda products soars in India

Rediff.com16 Jan 2022

Immunity boosting foods and drinks. Sustainable fashion. Beauty products with natural ingredients. There was always a market for these, and the pandemic has only made it bigger. Within beauty, brands have recorded a greater demand for ayurveda products.

How Tata Motors turned around its passenger vehicle biz

How Tata Motors turned around its passenger vehicle biz

Rediff.com20 Aug 2018

The new obsession on cost control is powered by the company's 'GEAR' (Generate idea, evaluate, action and realise the idea) programme.

One nation, one number: Full mobile number portability is here

One nation, one number: Full mobile number portability is here

Rediff.com3 Jul 2015

Currently, MNP is only available within a state/circle.

Have You Read This Story About Hope?

Have You Read This Story About Hope?

Rediff.com13 Mar 2023

'The Elephant Whisperers is a hopeful story of respect and cooperation with nature in an era rife with conflict and threat to our beautiful planet.'

Ask Anil: How to rectify tax-filing mistakes

Ask Anil: How to rectify tax-filing mistakes

Rediff.com3 Jun 2021

Anil Rego, CEO, Right Horizons, answers your personal income tax queries.

5 Tips To Build An Online Company

5 Tips To Build An Online Company

Rediff.com21 Dec 2021

When you are deciding on what to sell, keep in mind that the product also needs a potential audience, a USP, and a fair profit margin.

Fresh political storm in Kerala after Swapna's revelations against CM

Fresh political storm in Kerala after Swapna's revelations against CM

Rediff.com8 Jun 2022

Minutes after she concluded her press conference, she told a TV channel that her colleague Sarith PS, who also worked with her at HRDS India, had been kidnapped in broad daylight from her home by 3 or 4 unknown people.

How Uniphore Became A Unicorn

How Uniphore Became A Unicorn

Rediff.com26 Aug 2022

'I told myself, I will be 23 next year. Why can't I be a billionaire too?'

9 Tips to Build a Business in the Lockdown

9 Tips to Build a Business in the Lockdown

Rediff.com10 Jun 2021

Avoid high risk transactions even if they seem more profitable.

Hyundai to go head to head with Maruti in connected car segment

Hyundai to go head to head with Maruti in connected car segment

Rediff.com6 Apr 2019

Major carmakers in the country are loading barrels for the coming battle in the field, reports Arnab Dutta.

How start-ups, IT cos helping staff tackle Covid blues

How start-ups, IT cos helping staff tackle Covid blues

Rediff.com20 May 2021

As the deadly second wave of the Covid-19 pandemic rages on, startups and technology firms are realising the burnout effect it is having on employees. Many have shortened their work weeks to four days, while others have made provisions for more time off for employees to help them rejuvenate or care for loved ones.

This restaurant serves food, adventure -- 160 ft up in the air

This restaurant serves food, adventure -- 160 ft up in the air

Rediff.com9 Oct 2019

Fly Dining at Noida sector 38 A has become a perfect place for adventure lovers where they can enjoy their food in a unique way and place -- 160 feet up in the air.

Rs 43,000 cr! That's how much banks didn't pass on to borrowers

Rs 43,000 cr! That's how much banks didn't pass on to borrowers

Rediff.com20 Nov 2020

The RBI, which has no interest or mechanism to get feedback from bank customers, is unaware of this. If made aware, it remains silent, proving that it has no problem in allowing lenders to short-change its customers, says Debashis Basu.

Jack Dorsey hands over Twitter reins to Parag Agrawal

Jack Dorsey hands over Twitter reins to Parag Agrawal

Rediff.com29 Nov 2021

Indian-origin technology executive Parag Agrawal has been appointed as the new CEO of Twitter after the social media giant's co-founder Jack Dorsey stepped down on Monday.

'Everybody wants to travel on an airline where they feel respected'

'Everybody wants to travel on an airline where they feel respected'

Rediff.com21 Jan 2022

'Our focus is not going to be metro to metro routes.' 'We will begin by focusing on metro to non-metro (routes).' 'Metro to tier-2 cities or tier-3 cities is where there is a lot of space for affordable, efficient carriers.'

The Brownie Queen of Mumbai

The Brownie Queen of Mumbai

Rediff.com18 Feb 2022

Discover a hidden gem in Mumbai where you'll find the city's best brownies.

Coming soon! Changes in Health Insurance

Coming soon! Changes in Health Insurance

Rediff.com31 Jan 2019

Ashish Mehrotra, MD and CEO, Max Bupa Health Insurance, explains the changes we can expect in health insurance this year.

New Delhi World Book Fair 2022 postponed amid Covid curbs

New Delhi World Book Fair 2022 postponed amid Covid curbs

Rediff.com6 Jan 2022

The 30th edition of the New Delhi World Book Fair, which was scheduled to be held at Pragati Maidan from January 8 to 16, has been postponed in view of the latest DDMA guidelines imposed following the surge in COVID cases driven by the fast-spreading Omicron variant, said the organisers in a statement.

With brinjal and barbs, Oppn takes govt to task over price rise

With brinjal and barbs, Oppn takes govt to task over price rise

Rediff.com1 Aug 2022

Opposition members in the Lok Sabha on Monday blamed the Bharatiya Janata Party-led central government's policies for the price rise and accused it of ignoring the plight of common people, saying kitchens will soon "see a lockdown" if the Centre does not take corrective measures.

Nokia returns to gadgets business; launches Android tablet

Nokia returns to gadgets business; launches Android tablet

Rediff.com18 Nov 2014

Within a year of selling its handset and services business to Microsoft, Nokia has again entered the mobile devices segment by unveiling a new tablet N1 in partnership with Taiwanese company Foxconn.

Why has SBI's stock risen 127.46%?

Why has SBI's stock risen 127.46%?

Rediff.com16 Jun 2021

Why are investors gung-ho about State Bank? asks Tamal Bandyopadhyay.

Gig workers to make PF contribution, get social security for first time

Gig workers to make PF contribution, get social security for first time

Rediff.com5 Nov 2020

According to the law, the contribution "should not be more than 5 per cent of the amount paid to gig workers. The government is likely to start seeking contribution from gig companies towards the fund from April 1, 2021.

ATM woes: 'I got my card back after 30 minutes'

ATM woes: 'I got my card back after 30 minutes'

Rediff.com25 Jun 2016

Rediff reader Shan Anbu, 42, tells us how his card got stuck in the ATM due to lack of backup power facility.

Taj rated as the world's strongest hotel brand

Taj rated as the world's strongest hotel brand

Rediff.com25 Jun 2021

Tata group's hospitality firm Indian Hotels Company Ltd (IHCL) on Friday said its 'Taj' brand has been rated as the strongest hotel brand in the world. According to the 'Hotels 50 2021' report by Brand Finance, Taj topped the strongest brands list for having stood resilient in spite of the challenges posed by the pandemic, besides other achievements.

Soon you can buy insurance at petrol pumps, gas agencies

Soon you can buy insurance at petrol pumps, gas agencies

Rediff.com9 Jan 2021

This will help expand the distribution channels, said Subhash Chandra Khuntia, chairman of the insurance regulatory and development authority of India.

PIO entrepreneur to bring smart glasses to India

PIO entrepreneur to bring smart glasses to India

Rediff.com4 Mar 2019

OXSIGHT, founded in 2016 to create wearable technology devices based on how the brain manages visual information, began conducting trials in India two years ago in partnership with leading eye hospitals and clinics.